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Refund and Returns Policy

Returns And Exchanges, Cancellation, Reimbursement, Conditioning/Shipping Rates

General Terms

ISSA SKIN THERAPY gladly accepts returns and exchanges with reason:
Items returned in non-saleable condition such as:
To ensure a timely refund or exchange, please contact our customer service with the following information: client name, account name, original invoice number, item number, item name, quantity, date of purchase, and reason for return.

Returns and Exchanges

For all inquiries pertaining to the refund policy, please contact our Customer Support Team and a representative will be pleased to aid you.

Cancellation

Reimbursement

We will credit you with the return amount as quickly as possible after accepting your return/refund clause. Please note that it may take your financial institution approximately 7-14 business days to reflect this transaction.

Conditioning/Shipping Rates

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A woman rests her head gently on her hands while leaning next to a bottle of ISSA Skintherapy Lumicleanse Cleanser. The bottle has a sleek, minimalistic design with a pump top, and the woman's expression is serene with radiant skin against a bright white background

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A woman rests her head gently on her hands while leaning next to a bottle of ISSA Skintherapy Lumicleanse Cleanser. The bottle has a sleek, minimalistic design with a pump top, and the woman's expression is serene with radiant skin against a bright white background

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A woman rests her head gently on her hands while leaning next to a bottle of ISSA Skintherapy Lumicleanse Cleanser. The bottle has a sleek, minimalistic design with a pump top, and the woman's expression is serene with radiant skin against a bright white background
A woman rests her head gently on her hands while leaning next to a bottle of ISSA Skintherapy Lumicleanse Cleanser. The bottle has a sleek, minimalistic design with a pump top, and the woman's expression is serene with radiant skin against a bright white background

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